A beautiful entrance is the face of the house. What is included in the current repair of an apartment building Resolution of the current repair of apartment buildings

Every building deteriorates over time. Communications fail, wall decoration deteriorates, the roof begins to leak moisture. In order for the house not to lose its original characteristics, it must be regularly maintained and repaired.

Home maintenance and repairs: what is it and when is it carried out

Therefore, the current repair of a house can be generally described as carrying out work to restore the original characteristics of building elements, prevent malfunctions, and restore the original resource of the entire structure and its individual parts.

To find out in detail what is included in the maintenance of a dwelling, you should familiarize yourself with Government Decree No. 491 of 08/13/2006. The document sets out the basic rules for determining property that belongs to the common property of the residents of the house, and the requirements for its maintenance.

In accordance with this act, maintenance and current repairs include:

cleaning stairs, vestibules, attics and basements, garbage chutes, garbage chambers and other auxiliary premises;
maintenance of the central heating system - flushing, conservation for the summer;
removal of solid waste, removal of liquid waste;
ensuring fire safety;
maintaining the health of the power supply system;
maintenance of elements of gardening and improvement of the land plot;
measures to save energy and improve the energy efficiency of the house;
maintenance of sewerage, water supply systems;
inspection and repair of the roof of the building;
other operations.

As you can see, state control is exercised over the state of apartment buildings.

Owners cannot voluntarily exclude any services from the established list. Such actions may result in the building not complying with normal safety requirements.

Paragraph 18 of Decree No. 491 indicates that the repair of common property in an apartment building is carried out by decision of the owners. However, it is not always possible to hold general meetings in order to approve certain works.

Therefore, all operations are divided into several categories:

Planned. Conducted according to a predetermined schedule. For example, preparing communications for the heating season.
Unscheduled. For example, during a regular inspection, cracks were found on the facade of a house. To eliminate them, it is necessary to develop an action plan and approve the budget.
Emergency. The execution of which cannot wait until the convening of the general meeting. The category of urgent repairs usually includes the elimination of the consequences of a breakthrough in water pipes.

All issues of current repairs are resolved by the HOA, the general meeting or when concluding an agreement with the management company.

What relates to the current repair of an apartment building, what is included in the list of works

Foundation maintenance:

examination of reinforcement for corrosion;
search for uneven settlement of the structure;
checking for cracks, swelling and other damage to the concrete structure;
checking the condition of waterproofing materials;
elimination of identified faults.

Maintenance of basements of apartment buildings:

checking compliance with the proper level of temperature and humidity;
Basement flood prevention
control over the condition of the premises and entrances to it to exclude clutter and pollution;

Maintaining the walls of the house in proper condition: identifying cracks and damage and their timely elimination.
Maintenance of water supply, sewerage, central heating. This includes:

pipe cleaning;
replacement of individual parts;
installation of new communications.

Replacement and repair of door frames, window frames, partitions located in common areas.
Replacing and restoring the roof, strengthening the floors.
Troubleshooting furnace equipment.
Recovery of draft in ventilation.
Replacement or restoration of individual sections of the floor covering.
External landscaping:

repair of sidewalks and footpaths;
landscaping;
restoration of flower beds;
repair of sports and playgrounds.

A specific list is established by contractors. It depends on the age and equipment of the house, as well as on the desire of the apartment owners to bear additional costs.

Differences from overhaul

The current and major repairs of MKD are similar in nature. This is a specific list of activities aimed at maintaining the building in the form in which it was conceived during the design.

These works differ according to several criteria:

By periodicity. Overhaul is carried out once in several decades, in accordance with operating standards. Some maintenance operations are carried out every year.
Tasks. The overhaul is aimed at restoring the integrity of the supporting structures, replacing obsolete communications. The purpose of the current repair is to eliminate minor faults, to prevent excessive wear.
Budget. Residents of the house constantly deduct a certain amount for major repairs. And after the accumulation of the required amount of work can be carried out.
Grounds for holding. Major repairs are carried out in accordance with the established standards for each model of an apartment building. Current repairs are done based on the results of current observations of specialists. Overhaul is more focused on the planned replacement of elements. So, as part of this event, there will be replacements of water supply pipes, since their service life has expired. Even if they are in good condition.

List of works that can be included additionally

The owners of the common property, that is, the owners of apartments, at the general meeting can agree on any additional repairs. The management company will cope with any work if the budget is approved. So, if tenants want to update the facade or restore sidewalks, then finding a contractor is not difficult.

The list of works is updated by signing an additional agreement with the service company. In such a situation, the payment for current repairs will increase accordingly.

Types of work that are never carried out as part of the current repair

The direct repair of the dwelling is carried out by its owner.

The list of current repairs does not include:

Repair of windows, balconies, entrance doors, insulation of these elements, if they are part of the apartments.
Repair and replacement of meters, electrical panels.
Installation and retrofitting of fire shields, installation of smoke detectors and fire detectors.
Cosmetic repairs of common areas: painting walls and whitewashing ceilings
Replacement or modernization of elevators.
Insulation of external walls, redecoration of facades.
Replacement of parts of the building: ceilings, stairs, etc.

An extended list of works can be established at a general meeting of apartment owners.

Who carries out the maintenance

The developer until the transfer of property to the owners of apartments. After the construction of the building, it can be on the balance sheet of the construction organization for a long time.
HOA, housing cooperative or other cooperative that was created to manage common property. At the same time, repairs can be carried out both by specially hired workers and by a contractor.
Management Company. Maintenance of an apartment building is most often carried out by a special organization, which has the necessary experience and staff with appropriate qualifications.

The developer or HOA can carry out the work on their own. But usually, current repairs are entrusted to a specific service organization, for example, a management company.

In some cases, the management company engages third-party organizations. For example, if there are no employees with the required qualifications in the state. A contract for work is concluded, the contractor performs maintenance or current repairs on a reimbursable basis.

Payment for the current repair of an apartment building

Any work aimed at the current maintenance of housing is carried out at the expense of its owners.

The Housing Code of the Russian Federation in article 154 contains a list of expenses that are covered by monthly payments from owners and tenants of apartments. Among other things, there are expenses for the maintenance of common property and current repairs.

If the owners of apartments have formed an HOA, then the payment for the performance of work may be part of the regular membership fees.

Current repairs are not performed or poorly performed, where to contact

The main problem of the current maintenance and repair of apartment buildings is the lack of proper control over the actions of contractors.

All results of operations carried out as part of maintenance and current repairs are subject to delivery to the owners of common property. Owners should evaluate the quality of the work carried out.

If the management company violates the established procedure for current repairs, or performs work of poor quality, then you should contact it with a written claim. The representative of the homeowners should indicate their comments in the act of acceptance of work. And demand free correction of defects.

If the negotiation method does not help, then you should contact the municipal housing inspectorate with a complaint. In case of violations, representatives of the state will hold the management company accountable and issue an order to eliminate the shortcomings of the repair.

To get a good result of maintenance and current repairs at home, you should familiarize yourself with the documentation drawn up by the management company. For example, a work plan and an estimate. It is best to create an HOA and select a person whose job will be to oversee the ongoing repairs.

The repair of the common property of an apartment building is understood as a repair carried out in a planned manner with the aim of restoring the serviceability or working capacity of a residential building, partial restoration of its resource with the replacement or restoration of its components of a limited range established by regulatory and technical documentation.

List of works included in the payment for the repair of the common property of an apartment building

The list of works included in the payment for the repair of the common property of an apartment building (current repairs) includes:

1. Foundations:

sealing and jointing of seams, cracks, restoration of wall foundation cladding, etc.;

elimination of local deformations by re-laying, strengthening, screeding, etc.;

restoration of damaged sections of foundation waterproofing;

reinforcement (arrangement) of foundations for equipment (ventilation, pumping, etc.);

change of individual sections of strip, pillar foundations, foundation "chairs" under wooden buildings;

installation and repair of ventilation products;

change or repair of the blind area;

restoration of pits, entrances to cellars.

2. Walls and facades:

sealing cracks, jointing, re-laying of individual sections of brick walls;

sealing joints of elements of prefabricated buildings, sealing potholes and cracks on the surface of blocks and panels;

sealing holes, nests, furrows;

restoration of individual walls, lintels, cornices;

sandblasting, washing of facades, loggias and balconies of buildings up to 2 floors;

repair (restoration) of architectural details threatening to fall, facing tiles, individual bricks; restoration of stucco details;

change of individual crowns, frame elements; strengthening, insulation, caulking of grooves; change of sections of sheathing of wooden walls;

insulation of freezing sections of walls in separate rooms;

replacement of coatings, protruding parts on the facade. Replacement of drains on window openings;

restoration of damaged areas of plaster and cladding;

repair and painting of facades of one- and two-storey buildings.

3. Overlaps:

partial replacement or strengthening of individual elements of wooden floors (sections of inter-beam filling, plank filing, individual beams); restoration of backfill and screed; antiseptic and fire protection of wooden structures;

sealing of seams in the joints of prefabricated reinforced concrete floors;

sealing potholes and cracks in reinforced concrete structures;

insulation of the upper shelves and steel beams in the attic, painting of the beams.

reinforcement of elements of the wooden rafter system, including the change of individual rafter legs, racks, struts, sections of ridge runs, beds, Mauerlats, fillies and battens;

antiseptic and fire protection of wooden structures;

all types of repair work on steel, asbestos-cement and other roofs made of piece materials (except for the complete replacement of the coating), including all elements adjoining structures, parapet coatings, caps and umbrellas over pipes, etc .;

replacement of drainpipes;

repair and partial replacement of sections of roofs made of various materials according to the technology of manufacturers;

replacement of sections of parapet gratings, fire escapes, step-ladders, sleeves, fences, anchors or radio posts, building grounding devices with restoration of watertightness of the attachment point;

restoration and installation of new transitions to the attic through heating pipes, ventilation ducts;

restoration and repair of ridge and cornice ventilation products;

repair of the waterproofing and restoration of the insulating layer of the attic coating;

repair of dormer windows and exits to roofs;

equipment of stationary devices for fastening safety ropes.

5. Window and door fillings:

change, restoration of individual elements, partial replacement of window and door fillings;

installation of spring closers, stops, etc.;

replacement of windows and doors.

6. Interroom partitions:

reinforcement, change of individual sections of wooden partitions;

sealing cracks in slab partitions, re-laying of their individual sections;

sealing interfaces with adjacent structures, etc.

7. Stairs, balconies, porches (canopy umbrellas) above the entrances to the entrances, basements, above the balconies of the upper floors:

sealing potholes, cracks in stairs and platforms;

replacement of individual steps, treads, risers;

partial replacement and strengthening of metal railings;

the same, elements of wooden stairs;

sealing potholes and cracks in concrete and reinforced concrete balcony slabs, porches and umbrellas; restoration of waterproofing in junctions of balcony slabs, porches, umbrellas; replacement of boardwalk with roofing steel sheathing, replacement of balcony gratings;

restoration or replacement of individual elements of the porches; restoration or installation of umbrellas over the entrances to the entrances, basements and over the balconies of the upper floors;

installation of metal gratings, fencing of basement windows, canopies over the entrances to the basement.

replacement of individual sections of floors and floor coverings in places related to the compulsory property of the house;

replacement (arrangement) of waterproofing of floors in separate sanitary facilities of apartments with a complete change of coating that has failed after the expiration of the standard service life.

9. Stoves and hearths, the users of which are more than one apartment:

all types of work to eliminate malfunctions of furnaces and hearths, re-laying them in some cases;

re-laying of individual sections of chimneys, branch pipes of hogs.

10. Interior decoration:

restoration of plaster walls and ceilings in separate places; facing walls and floors with ceramic and other tiles in separate sections;

restoration of stucco moldings and rosettes (including apartments in buildings under the protection of the State Inspectorate for the Protection of Architectural Monuments);

all types of painting and glazing work in auxiliary premises (stairwells, basements, attics), service apartments, as well as in apartments after repair of plaster and cladding (except for work to be performed by tenants, tenants and owners at their own expense).

11. Central heating:

change of individual sections of pipelines, sections of heating devices, shut-off and control valves;

installation (if necessary) of air cranes;

insulation of pipes, appliances, expansion tanks, ramps;

re-laying, lining of boilers, air ducts, flues, chimneys in the boiler room;

change of individual sections of cast-iron boilers, fittings, instrumentation, grate; hydraulic testing of systems;

replacement of individual electric motors or low power pumps;

restoration of destroyed thermal insulation.

12. Water supply and sewerage, hot water supply:

sealing joints, eliminating leaks, warming, strengthening pipelines, changing individual sections of pipelines, fittings, siphons, drains, revisions; restoration of destroyed thermal insulation of pipelines, hydraulic testing of the system;

change of individual taps, faucets, showers, sinks, sinks, washbasins, toilet bowls, bathtubs, valves in apartments due to the expiration of their service life;

insulation and replacement of fittings for water tanks in the attic;

replacement of individual sections and lengthening of outdoor water outlets for watering yards and streets;

replacement of internal fire hydrants;

repair of pumps and electric motors, replacement of individual pumps and low power electric motors;

replacement of individual units of water heaters; replacement of smoke exhaust pipes that have failed due to their physical wear;

cleaning of storm and yard sewers, drainage.

13. Power supply and electrical devices:

replacement of faulty sections of the electrical network of the building, excluding the electrical networks of residential apartments (except for common areas of communal apartments);

replacement of failed electrical installation products (switches, socket outlets);

replacement of lamps;

replacement of fuses, automatic switches, batch switches of input-distribution devices, shields;

replacement and installation of photo switches, time relays and other devices for automatic or remote control of lighting in common premises and adjacent territories;

replacement of electric motors and individual units of electrical installations of engineering equipment of the building;

replacement of failed burners, switches, oven heaters and other replaceable elements of stationary electric stoves in apartments.

14. Ventilation:

change of individual sections and elimination of leaks in ventilation ducts, shafts and chambers;

15. Special general house technical devices (Works performed by specialized enterprises under a contract with the owner (authorized body) or with an organization serving the housing stock, according to the regulations established by manufacturers or the relevant sectoral ministries (departments) and agreed upon by state supervisory authorities) :

built-in, attached and roof boilers and installations for heating and hot water supply;

installations, including pumping stations, for the supply of drinking water, its purification (post-treatment);

installations (devices) for receiving (sewerage) and wastewater treatment;

general house installations for forced ventilation in high-rise buildings (over 9 floors);

smoke removal and fire extinguishing systems;

intercom and locking devices;

automated heating points;

metering units for the consumption of thermal energy and water for the needs of heating and hot water supply;

systems of dispatching, control and automated control of engineering equipment.

16. External landscaping:

repair and restoration of destroyed sections of sidewalks, driveways, bulk and stuffed paths and platforms, blind area along the perimeter of the building;

arrangement and restoration of lawns, flower beds, planting and replacement of trees and bushes, sowing grasses;

replacement of individual sections and the installation of fences and equipment for children's playgrounds, sports and utility sites, recreation areas for pensioners and the disabled, yard latrines, garbage bins, platforms and sheds for garbage containers, etc.

Note: the list of works must be specified in the contract with the management company, since the management company will perform the work exactly in accordance with the concluded contract.

To maintain the normal condition of any property, it is necessary to carry out work on their maintenance, as well as repair.

For serious damage to property required. In other cases, current work will suffice. Next, we will deal with the concept of current repair and what it is according to the law.

What is current maintenance? Current repair of an apartment - what is it according to the law?

Repair is what? Any property must be maintained by its owners (owners) in proper condition.

The provisions of the Civil and Housing Codes indicate that the owners of the premises bear the burden of its maintenance. Therefore, if necessary, they must carry out the required repairs in them.

In addition, they participate in the costs of maintaining common property in a multi-storey building (hereinafter - MKD).

These include the payment for the services produced by service organizations. Persons occupying are vested with the obligation to carry out their in-line repairs.

More serious capital work is carried out by the owner. In this regard, the distinction between these activities is of great importance.
When distributing responsibilities for the repair of premises, it is important to determine which actions relate to which type of repair. Civil and housing legislation does not provide an answer to this question.

Relevant information can be gleaned from the regulatory documents of the Gosstroy of the Russian Federation:

Decree of the Gosstroy of the Russian Federation of September 27, 2003 N 170 “On approval of the Rules and norms for the technical operation of the housing stock”.
Methodological guide on the content and MDK 2-04.2004.

List of works related to the current repair of the premises

What is residential renovation?

It should be noted that there is no specific list of current (other residential premises). By definition, such actions are associated with the elimination of problems that have arisen, the improvement of the condition of the premises.

Such work should not make major changes to the premises, affect the load-bearing structures, or involve the complete replacement of engineering equipment.

In-line work includes painting floors, walls, wallpapering, whitewashing ceilings, replacing plumbing, replacing windows, batteries, replacing pipes, repairing wiring, sockets. As for the repair of common premises and other property in MKD, an approximate list of such works has been established here.

According to the Rules approved by Gosstroy on September 27, 2003, the following types of work are recognized as in-line work:

plastering and painting walls, ceilings;
restoration of flooring;
repair of stairs, fences, railings;
replacement and repair of door and window fillings;
sealing potholes, cracks and crevices;
insulation of individual parts of the premises during freezing;
repair and partial replacement of pipes, taps, mixers, pumps;
restoration of gas equipment;
repair of elements of garbage chutes;
strengthening existing partitions;
replacement and repair of fans and other ventilation equipment;
replacement of lamps in entrances, on common areas;
repair of faults in electrical networks.

And this is not all the work provided for by these rules. Their full list can be seen in Appendix No. 7 of these Rules, Appendix No. 2 of the MDK 2-04.2004.

At the same time, the owners of apartments in MKD, when concluding contracts with the management company, can determine specific types of work.

Frequency of work

How often should the maintenance of an apartment building be carried out?

For the satisfactory condition of the premises, it is important to periodically assess it and timely carry out work to maintain it.

Most of the actions are carried out according to plan for preventive purposes. Their volume and list is determined during inspections of specific premises based on the state at the time of inspection.

Decree of the Gosstroy of the Russian Federation of September 27, 2003 N 170, the frequency of in-line repair work is determined within 3-5 years.

At the same time, it is important to take into account the technical characteristics of the premises (buildings) themselves and the external conditions affecting their condition.

As a rule, a plan for the implementation of such actions is drawn up in advance based on the information received as a result of the inspections. With this plan, as well as an estimate of the proposed work, the residents of the MKD should be familiarized.

However, the need for such events may arise even earlier than the date provided for in the plan. Such a need may arise in emergency situations, upon receipt of applications from residents of MKD about any malfunctions.

Who should carry out the maintenance?

As for the work of a current nature inside apartments (other premises), their owners (tenants) must independently carry out such work. For these purposes, they can also involve third-party organizations, but the repair will still be carried out at their expense.

Repair of MKD property should be carried out by service organizations and (or) contractors involved by them.

Depending on the chosen method of management, HOA or UK:

develop a plan for in-line repair work;
determine the procedure for their implementation;
conclude contracts for their implementation;
notify the owners of the cost, scope of work.

Answers to the most frequently asked questions

Answers on questions

The actions of service organizations for the current repair of property common to MKD always raise many questions. Let's take a look at the most frequently asked questions.

What in-line work should be carried out by management companies? It should be repeated that approximate lists of works in the MKD related to the current ones are contained in the Decree of the Gosstroy of the Russian Federation of September 27, 2003 N 170, MDK 2-04.2004. In addition, a specific list of works is included in the contract with the management company. Therefore, to begin with, you should study the contract concluded with the Criminal Code, and then other regulatory documents.

Can residents of MKDs request from the Criminal Code information on the costs of in-line repairs carried out by organizations? This is possible due to the provisions of Article 161 of the LC RF. It provides for the openness of information about the activities of the Criminal Code, including the repair of common property. Owners have the right to receive information about the cost, contractor and other characteristics of the work performed.

What is the difference between capital and ongoing repairs? Current work is aimed at maintaining a satisfactory condition of the premises, preventing their premature wear. They include the restoration or repair of individual elements of the premises, the elimination of minor damage. Capital works affect load-bearing structures, imply a complete replacement of engineering systems, equipment, and other basic elements.

What to do if the management company does not make in-line repairs? If the management company does not perform the required current work, you should not leave this unattended. Nobody wants to pay for services that are not actually performed. If such a fact is revealed, it is first worth writing a claim to the Criminal Code itself. If this does not help, then you can complain to the housing inspection or Rospotrebnadzor. The final authority in resolving this issue may be the court. You can try to resolve this issue through the Prosecutor's Office.

Current repairs are restoration measures aimed at eliminating defects in an apartment building (MKD) in order to maintain acceptable living conditions for citizens. The service is provided at the expense of the tenants, which means that they have the right to receive all information on the expenditure of the funds contributed.

List of objects of current repair

Current repair is a series of planned works of various profiles, the implementation of which is monitored by the managing organization and the HOA. However, the list of works on the current repair of an apartment building, the regularity and timing of the work are established in the open voting mode. To do this, you need to organize a meeting of homeowners.

Repair work covers the territory located within the MKD:

basement;
Technical buildings;
elevators;
facade (including windows);
roof;
balconies (external condition);
adjacent territories.

The exception is residential premises - apartments. There, the necessary manipulations are carried out at the expense of their owners.

What needs to be repaired

The management company assumes responsibility for the current repair of a residential building in the specified territory. For each object, a number of measures are taken to eliminate problems and defects:

Roof: restoration of leaky areas, replacement of defective coating.
Walls: appearance correction (does not apply to structures inside the dwelling) and strengthening.
Foundation: replacement of masonry elements, elimination of cracks and moisture.
Ceilings: strengthening and restoration of structures.
Windows: complete replacement of old blocks or some parts.
Porch: restoration of the canopy, walls, footing, steps and front door.
Floors: strengthening of the structure, cosmetic correction, restoration of broken waterproofing with the condition of complete restoration of the coatings.
Ceilings: surface leveling, whitewashing.
Ventilation unit: regular cleaning, removal of obstructions and damage.
Heating equipment: preparation for seasonal switching on / off, regulation of heat supply.
Garbage chute: cleaning and adjustment of the mechanism.
Water supply and sewerage: elimination of failures leading to interruption of water supply, cleaning of pipes.
Power supply: replacement of wiring in faulty areas, restoration or replacement of switches, sockets, electric meters, etc. Current repairs in this area are carried out in the territories of a residential building intended for common use.
Furnace: types of work to establish functioning, including the re-laying of individual fragments or the entire hearth. The management company is engaged in the repair of this object only on the condition that its operation is carried out by at least two apartments.
Elevator: carrying out regular maintenance, troubleshooting, sanitary manipulations.
Balconies: glazing and external ennoblement, interior decoration is carried out at the expense of homeowners.
Adjacent territories: improvement of the land plot, i.e. planting trees and shrubs, restoration of benches and trash cans, facilities for children's entertainment complexes and gazebos, replacement of non-liquid equipment, restoration of sidewalk paths.

IMPORTANT! The list of ongoing activities can be adjusted on an individual basis, taking into account the condition of the house, the organization of the functioning of its systems and the wishes of the residents.

The financial side of the issue

It is no coincidence that residents influence the stages of restoration work, the cost of which is included in the payment for the current repair of an apartment building. It is they who contribute part of the funds for current repairs, however, the decision on the need for certain measures to eliminate and prevent malfunctions remains with the management company.

The process of paying for the current repair of an apartment building is made monthly in equal installments: the required amount is included in the regular payment along with utility services.

IMPORTANT ! Project financing issues are regulated at the legislative level, which is approved Art. 154-156 of the Housing Code of the Russian Federation, as well as Rules for the maintenance and current repair of common property (Decree of the Government of the Russian Federation, adopted on August 13, 2006).

According to the second mentioned document, the maintenance of common property must:

ensure the technical safety of the premises;
guarantee the safety of property: personal, municipal, state, etc., i.e. the condition of the house should not lead to losses under this article;
provide the opportunity for residents to use all non-residential premises and land plots adjacent to the building;
ensure the rights of homeowners;
guarantee the serviceability of technical equipment installed in order to provide citizens with communal resources, for the provision of which housing and communal services organizations are responsible;
comply with the rules of energy saving in accordance with the legislative framework of the Russian Federation.

To control the execution of the points of detention, current repairs of the apartment building are carried out. The process is carried out according to the norms of technical operation of the housing stock.

What to do in case of poor-quality performance of the current repair

After inspecting the MKD and determining the scope of work, an agreement is signed with the contractor on the implementation of the current repair of the building on specific conditions. The text indicates:

a list of actions taken by the company;
the cost of the service and the terms of payment by the customer;
deadlines for the implementation of measures to eliminate breakdowns and defects;
actions of both parties in case of detection of shortcomings.

IMPORTANT! When drawing up an agreement with the contractor, the management company is obliged to establish warranty periods for the quality of work performed.

Due to the fact that the tenants have a financial impact on the maintenance and repair of MKD, they can control the quality of all work carried out in accordance with the text of the contract. If the troubleshooting of the agreed problems was of poor quality, then the receiving party needs to perform the following series of actions:

In writing, state the claims against the contractor in two copies. It is advisable to refer to specific clauses of the concluded agreement when drawing up the application.
Contact the City or District Administration. One copy is signed by the receiving person with a note that the claim has been accepted for consideration. This statement remains in the hands of the applicant.
Wait for a response within a month.

IMPORTANT! If on the part of the contractor the work on the current repair of the MKD is not performed properly, the tenants may require a recalculation of the payments made. If the management company does not respond to this request in any way, the applicants also have the right to resolve the situation in court.

If the claim was ignored and the administrative body did not send a response, then the applicant can file a corresponding claim with the court.